This was an excellent company. The owner pays strong attention, explaining what he is doing, exactly what it will cost, when he will be there, and any thing he can tell you about your situation and what he will do to take care of it. To our surprise he set up a follow up appointment ten days later to make sure everything was well and the job was done. We could not have been more pleased with the service Ross Pest Management gave us. I highly recommend them for any type of pest control. An honest forthright company.